Frequently Asked Questions

The notice was issued because a court has conditionally “certified” this case as a class action lawsuit for settlement purposes only and your rights may be affected. If you purchased, at a sale price, one or more products on Joybird.com, or at a Joybird physical store location, and your purchases were made in the states of California, Oregon, or Washington, from December 18, 2019 to October 31, 2025, you may have legal rights and options in this case. This Notice explains all of these issues. The Superior Court of California for the County of San Diego is overseeing this class action. The case is known as Jeffrey Jacobs, et al. v. La-Z-Boy Inc. and Stitch Industries Inc., Case No. 25CU038051N (the “Action”). The people who sued are called the Plaintiffs. The company they sued is called the Defendant.

In a class action, one or more people, called “Class Representatives” (in this case Jeffrey Jacobs and Madeline Casey, the named “Plaintiffs”), sue on behalf of all people who have similar claims. Together, these people are called a Class or Class Members. One court resolves the issues for all Class Members, except for those who exclude themselves from the Class. Here, the Court has certified a class action for settlement purposes only (the “Settlement Class”). More information about why this is a class action can be found in the Court’s Preliminary Approval Order, which is available here.

The Court did not decide in favor of Plaintiffs or Defendant. Plaintiffs think they would have prevailed at trial. Defendant thinks the Plaintiffs would not have won anything from a trial. But there was no trial. Instead, both sides agreed to this Settlement. That way, both sides avoid the risk and cost of a trial, and the Settlement Class Members will receive compensation. The Class Representatives and their attorneys think the Settlement is best for all Class Members.

The lawsuit claims that Defendant deceptively advertised various discounts of its products on its website, Joybird.com, and in physical Joybird stores. The lawsuit claims that Defendant violated California, Oregon, and Washington consumer protection law, and also asserts claims for quasi-contract/unjust enrichment, breach of contract, breach of express warranties, intentional misrepresentation, and negligent misrepresentation. Defendant denied these claims and denies any liability or wrongdoing. More information can be found in the Consolidated Class Action Complaint, available here.

The Court has certified this case for settlement purposes only as a class action. The Settlement Class consists of: all consumers who, while in the states of California, Oregon, or Washington, purchased one or more products on Joybird.com, or at a Joybird physical store location, at a sale price, from December 18, 2019 to October 31, 2025.

Excluded from the Settlement Class are all persons who validly opt out of the Settlement in a timely manner; governmental entities; counsel of record (and their respective law firms) for the Parties; Defendant and any of its parents, affiliates, subsidiaries, independent service providers and all of their respective officers and directors; the presiding judge in the Action or judicial officer presiding over the matter, and all of their immediate families and judicial staff; and any natural person or entity that entered into a release with Defendant prior to the Effective Date arising from the same representations, advertising, marketing and/or sales on the Defendant’s website, Joybird.com, or in its physical Joybird stores, underlying the claims in the operative complaint in the Action.

Under the terms of the Settlement, Settlement Class Members will each receive a $115.00 settlement benefit. Class Members will receive their settlement benefits in either (a) cash, paid by check or electronic payment (“Cash Benefit”); or (b) store credit that can be applied towards any purchase made on Joybird.com (“Credit Voucher”).

Class Members can decide whether to receive Cash Benefits or Credit Vouchers—in either case, the Benefits and Vouchers will be worth $115.00. Credit Vouchers will be valid for two years after distribution and can be used at any time, towards any purchase on Joybird.com with no blackout dates or restrictions. They can be combined with any other sale or discount, and are freely transferable between consumers. The Parties estimate that there are approximately 61,000 Settlement Class Members, so the Parties estimate that the total value of the Cash Benefits and Credit Vouchers to Class Members will be approximately $7,150,000.

In addition to these benefits, Defendant has also agreed to pay incentive awards of up to $7,500 to each of the Class Representatives, and reasonable attorneys’ fees and expenses of up to $1,325,000, as approved by the Court. Payment of these costs and fees will not reduce the value of the Cash Benefits and Credit Vouchers that Settlement Class Members will receive.

Each Cash Benefit and Credit Voucher will be worth $115.00.

Unless you exclude yourself from the Settlement, you will be part of the Settlement Class, and you will be bound by the release of claims in the Settlement. This means that, if the Settlement is approved, you cannot sue, continue to sue, or be part of any other lawsuit against Defendant asserting a released claim. It also means that all the Court’s orders will apply to you and legally bind you. If you sign the Claim Form or do nothing, you will agree to release Defendant from any and all claims under federal and state law that arise from or relate to the allegations concerning Defendant’s advertising practices at issue in this action.

Yes. The Court has appointed the law firms of Dovel & Luner, LLP and Lynch Carpenter LLP as Class Counsel to represent you and the Settlement Class in this case. These lawyers have experience handling similar cases. More information about the lawyers and their law firms is available at https://www.dovel.com and https://lynchcarpenter.com/.

You do not need to hire your own lawyer because Class Counsel is representing you and all the other members of the Settlement Class. If you want someone other than Class Counsel to speak for you, you may hire your own lawyer at your own expense.

Class Counsel may file a request for attorneys’ fees and reimbursement of the costs they sustained in litigating this case of no more than $1,325,000. Class Counsel may also ask the Court to approve incentive awards of up to $7,500 to the Class Representatives, Jeffrey Jacobs and Madeline Casey, for their services as Class Representatives. The Court may award less than these amounts.

Settlement Class Members who do not opt out of the Settlement by February 13, 2026 will receive compensation in the form of either (a) cash, paid by check or electronic payment (“Cash Benefit”); or (b) credit that can be applied towards any purchase made on Joybird.com (“Credit Voucher”), at each Settlement Class Member’s election.

To receive the Cash Benefit, you must submit a valid Claim Form. To be valid, a Claim Form must include the email address or mailing address associated with one of your purchases on Joybird.com, or in a physical Joybird store. Settlement Class Members who do not submit a valid Claim Form by February 13, 2026, will receive the Credit Voucher. A Claim Form is available here. Read the instructions carefully, fill out the form, sign it, and submit it online no later than February 13, 2026. You may also submit a Claim Form by mail if postmarked by no later than February 13, 2026.

To receive a Cash Benefit, each Settlement Class Member must attest under penalty of perjury that they were a California, Washington, or Oregon resident who purchased products at a sale price on Joybird.com, or at a California, Oregon, or Washington Joybird store, during the Class Period, and the information supplied in the Claim Form is true and correct to the best of the Settlement Class Member’s knowledge. Failure to timely submit a valid Claim Form with all requested information will result in such Settlement Class Member receiving a Credit Voucher by default.

The Court will hold a hearing on March 6, 2026, to decide whether to approve the Settlement. If the Court approves the Settlement, after that, there may be appeals. It is always uncertain whether these appeals can be resolved, and resolving them can take time, perhaps more than a year. Settlement benefits will be distributed after the Settlement is finally approved and all appeals (if any) have been resolved in favor of the Settlement. The progress of the Settlement will be updated through information posted on this website. Please be patient.

If you do not want a Settlement benefit under this Settlement, and you want to keep the right to sue or continue to sue Defendant regarding the alleged marketing practices that are the subject of the Action, then you must take steps to get out of the Settlement Class. This is called excluding yourself from, or opting out of, the Settlement Class.

To exclude yourself from the Settlement, you must send a letter by mail to the Class Action Settlement Administrator that (a) states your name, address, and phone number; (b) is personally signed by you, and not your attorney or anyone acting on your behalf; and (c) includes the statement “I/we request to be excluded from the class settlement in “Jeffrey Jacobs, et al. v. La-Z-Boy Inc. and Stitch Industries Inc., Case No. 25CU038051N.” No request for exclusion will be valid unless all of the information described above is included.

You must mail your exclusion request postmarked no later than February 13, 2026, to the Class Action Settlement Administrator at the following address:

Joybird Settlement Administrator
P.O. Box 2009
Chanhassen, MN 55317-2009

No. If you do not exclude yourself, you give up any right to sue (or continue to sue) Defendant for the claims that this Settlement resolves.

No. If you ask to be excluded, you will not get any compensation under the Settlement, and you cannot object to the Settlement.

You can ask the Court to deny approval of the Settlement by filing an objection. You can’t ask the Court to order a different Settlement; the Court can only approve or reject the Settlement. If the Court denies approval, no Settlement Benefits will be sent out and the lawsuit will continue. If that is what you want to happen, you must object. A Settlement Class Member who objects still remains in the Settlement Class and must timely submit a Claim Form in order to obtain a Cash Benefit.

Any objection to the proposed Settlement must be in writing. If you submit a timely written objection, you may, but are not required to, appear at the Final Approval Hearing, either in person or through your own attorney. If you appear through your own attorney, you are responsible for hiring and paying that attorney.

All written objections and supporting papers must (a) clearly identify the case name and number (“Jeffrey Jacobs, et al. v. La-Z-Boy Inc. and Stitch Industries Inc., Case No. 25CU038051N”), and (b) be mailed to the Settlement Administrator postmarked on or before February 13, 2026.

Joybird Settlement Administrator
P.O. Box 2009
Chanhassen, MN 55317-2009

Written objections must also contain: (1) your full name, address, and telephone number; (2) a written statement of all grounds for the objection accompanied by any legal support for the objection (if any); (3) copies of any papers, briefs or other documents upon which the objection is based (if any); (4) a list of all persons who will be called to testify in support of the objection (if any); (5) a statement of whether you intend to appear at the Final Approval Hearing; (6) proof of membership in the Class or a signed statement attesting under penalty of perjury that you are a Settlement Class Member; (7) a list of all objections filed by you and your counsel to class action settlements in the last three years (if any); and (8) your signature and your attorney’s signature (if any).

Objecting means telling the Court that you do not like something about the Settlement. You can object only if you stay in the Settlement Class. Excluding yourself from the Settlement means that you do not want to be part of the Settlement Class. If you exclude yourself, then you have no basis to object to the Settlement.

A Settlement Class Member who objects still remains in the Settlement Class and is eligible to receive a Settlement Benefit.

If you do nothing, you will remain a member of the Settlement Class and you will give up your right to sue Defendant. You will automatically receive a settlement benefit in the form of a $115.00 Credit Voucher.

The Court will hold a Final Approval Hearing at March 6, 2026, at 325 South Melrose Drive, Vista, CA 92081, Courtroom NC-31. At this hearing, the Court will consider whether the Settlement is fair, reasonable and adequate. If there are valid objections that comply with the requirements herein, the Court also will consider them and will listen to people who have asked to speak at the hearing. The Court may also decide how much to pay to Class Counsel and the Class Representatives.

The date of the Final Approval Hearing may change without further notice to the Settlement Class. Settlement Class Members should check the Settlement Website to confirm that the date has not been changed and whether the hearing may proceed virtually.

No. Class Counsel will appear on behalf of the Settlement Class. But, you are welcome to come, or have your own lawyer appear, at your own expense.

You, or any lawyer you retain, may ask the Court for permission to speak at the Final Approval Hearing. To do so, you must include in your objection to the Settlement a statement saying that it is your intent to appear at the Final Approval Hearing. Your Objection and notice of intent to appear must be submitted to the Court and postmarked no later than February 13, 2026. You cannot speak at the hearing if you excluded yourself from the Settlement.

None of Defendant, Class Counsel, or the Class Action Settlement Administrator is able provide any advice or guidance regarding the tax consequences of the Settlement as to any Settlement Class Member. Settlement Class Members should consult their own tax advisors regarding the tax consequences of the Settlement and any tax reporting obligations with respect thereto. Each Settlement Class Member is responsible for his/her taxes or tax reporting and other obligations respecting the Settlement, if any.

No. This notice is only a summary of the proposed Settlement. More information about the lawsuit and the precise terms and conditions of the Settlement is available at www.JoybirdSettlement.com, or by calling toll-free (833) 583-8270, or by writing to the Class Action Settlement Administrator at Joybird Settlement Administrator, P.O. Box 2009, Chanhassen, MN 55317-2009, or by visiting the Court to review the case’s docket at 325 South Melrose Drive, Vista, CA 92081, between 8:30 a.m. and 4:00 p.m., Monday through Friday, excluding court holidays. You may also contact Class Counsel using the information listed below:

DOVEL & LUNER, LLP
Simon Franzini
simon@dovel.com
Grace Bennett
grace@dovel.com
201 Santa Monica Blvd., Suite 600
Santa Monica, California 90401
310-656-7066

LYNCH CARPENTER LLP
Scott Braden
scott@lcllp.com
9171 Towne Centre Drive, Suite 180
San Diego, CA 92122
619-762-1910